Ego Dore

Visited for an anniversary meal with a party of eight and, unfortunately, had a very disappointing experience – which is a real shame, as we've been many times before and usually enjoy it. The issues began with a long wait: our mains took an hour to arrive after the starters, which themselves had been sitting on the hot pass for around 20 minutes before being served. When the food did arrive, we noticed items missing – for example, the red cabbage and stuffing, which we were later told had run out. We were offered extra vegetables as a replacement, but it felt more like an afterthought. The "trio of meats" pictured was meant to include beef, but we were told they’d run out, so it came with chicken, pork, and lamb. While the chicken was fine, the pork and lamb seemed like scraps – mostly fat and not really edible. One guest in our party returned their meal due to being served just three tiny slices of pork, and another sent theirs back because it was cold. Although one of those meals was replaced, the overall experience just didn’t reflect the price point (over £20 per roast). I’m not usually one to leave a negative review, but it genuinely felt like the kitchen had run out of ingredients and was scraping together what was left – not what you expect when paying full price. The only real positive was our server – we didn’t catch his name, but he was friendly, helpful, and clearly doing his best. He was very apologetic, and we reassured him that none of it was his fault. We were given a 20% discount, but as Ego Club members, we would have received that anyway. On top of that, the bill didn’t apply the two-course deal pricing and instead charged us full price for both starters and mains – meaning we actually ended up paying more than we should have, despite the discount. If certain items are running out, it might be worth reconsidering bookings past 6pm – as it didn’t feel right paying full price for what felt like leftovers.

We had a wonderful time at Ego at Dore, made even better by our fantastic server, Alfie. From the moment we arrived, we were greeted warmly and made to feel very welcome. Alfie took the time to explain the menu and the available offers, ensuring we had all the information we needed. I was celebrating my birthday, and he went above and beyond to make the occasion special. He checked in on us throughout the meal, especially after our starters, to see if we needed anything extra. The food was absolutely delicious, and the atmosphere was lovely—perfect for a special celebration. Alfie’s polite and attentive service truly stood out, making our experience even more enjoyable. Highly recommend! We’ll definitely be back.

We have had a fabulous meal to celebrate our 40th Wedding Anniversary. Our waitress Grace was lovely. We will definitely return.