Toby Carvery - Roborough

On the way back home and stopped off as we were hungry. Table was ok and waitress took our drinks order. The carvery was well limited 4 meats asked for beef and gammon well was given a slice of each unfortunately the beef was more sinews and not that edible. Gammon was nice. Veg was more Potatoes than anyone could eat. Carrots peas cauliflower cheese. I know you could pile your plate to over flowing if you wished. If I had more meat I would have been happier. For the price it was ok. Nothing to write home about.

My family and I visited last night and will not be returning again. At first everything was fine and we were told that we would have to sit in the bar as we hadn't booked, the member of staff was polite and friendly but that is where it ends. Once we had had a look at the menu I went to order at the bar, and was greeted by a huge sigh and a yep! I asked if I could place and order and as I was saying the table number the member of staff turned around and walked off out the back, returning a little bit after back to the till with another yep! I asked for a diet coke and was snapped at with a " so you want a refillable yeah" ordered the food and drinks and was then given the cutlery. I had ordered 3 child meals and one of those was the 3 sausages and Yorkshire pudding, I was told that this would have to be collected at the same place as the carvery. In the queue for the carvery the person serving meat called someone forward asked about plate size and then said " before anyone bothers asking there is no more sausages for the kids meals, we have run out" to say he looked fed up was an understatement. The sausages were for my Autistic son who won't eat any other meat so I went back to the table to let me son know and my partner said he would talk to the person who took our order as it would have been handy to know this before paying £85 for the privilege of being shouted at. She said she would investigate and then.......yeah nothing she didn't come back my partner had to ask another time if she had any information, explaining the circumstances. By this point I was back in the queue waiting to be served ( there was one person serving meat who smiled at customers and was very polite, he took over from the other chef for about 5 minutes) while at the front getting my meat the person who served us came over to the chef and said " do we have sausages yet? I have a table waiting for them" she was greeted with a just being finished. Someone then brought them out to the front and she asked for them because my son was waiting. Clearly the chef didn't know it was for my son as when he gave her the sausages he said " right here, but their only having 2 sausages, I don't have time for this" i went back to the table with my food and was completely disappointed with the quality, it was chewy cold and tasteless. The cutlery was dirty and we weren't given enough so I asked for more and that seemed like it was too much aswell. Honestly other than a few moments this was one of the worst experiences of mine and my families. It looked like all the staff had reached the end of their teather and it reflected in service. We won't be back.

Just are ate at the Toby Carvery Roborough and wasn’t disappointed. The choice of meats and all the veg were delicious. But it’s all about the spuds n gravy yum yum yum. The staff were so good/polite and very professional nothing was too trouble. Alex was a true gentleman but if I knew all their names I would mention them all. What a lovely establishment. 👍