Toby Carvery - Kenton Bank

Very welcoming staff, especially Rachel who looked after us. The carvery was well presented with a great selection of meats and vegetables. The dessert menu is very good, 2 of my party had ice cream while I had the very tasty Bramley apple pie with custard. Rachel was very attentive without being overbearing. I could definitely recommend this place for small or large parties

This was honestly the worst experience I have ever experienced. Waited over 10 minutes to be seated. Asked staff if I could seat myself on one of the numerous empty table to be told only a manager can seat people. However when we were eventually seated saw various staff seat people. Waited again for someone to serve us at the carvery and no apology for the wait. The food was below standard, it had clearly been sat out for a long time. The tables were poorly lighted and people sat around us were getting tired of waiting for the bill they had asked for 10 minutes prior. We looked at the puddings and chose what we wanted, but were then sat waiting for someone to take our order that we decided to skip in the end. Flagging someone down to give us the bill was another task, the lack of staff was shocking to the 6 tables that had people on. Then once someone was spotted it took them another 10 minutes to bring it over. This Toby has got to be the worst Toby I have ever visited and I honestly wished I stayed home and cooked a bloody roast myself.

A young lad named Chris was our waiter, to our group or 10, he was very sweet. Had Patience of a saint with us women! To have only been here for 4 months, well, he is wonderful with his customer service skills, very polite, helpful and efficient. Good luck to your with your college journey sam. Pleasure to meet you. Thankyou for a wonderful service. He even helped take our photo.