Toby Carvery - Langley

The food lacks flavor. It's beautifully displayed but all of it is bland. Customer service was awesome, reasonably priced and very clean

We are happy with most things. But the food was awful dried up bacon hard eggs, the best thing was the toast and I made that. We arrived at 08.00 and first in and the breakfast should have been fresh I think it was left overs from Monday it was that bad.we won't be going there again.

From the moment we walked into Toby Carvery, Kelly’s presence elevated the entire experience. Her warm, attentive demeanor strikes the perfect balance between professional efficiency and genuine hospitality. She possesses that rare ability to make each guest feel like the most important person in the room—effortlessly remembering small details, accommodating preferences, and anticipating needs before they’re even spoken. Kelly’s service is a masterclass in customer care. She engages with guests in a way that feels both authentic and refined, offering recommendations with confidence and charm. Despite the restaurant being busy, she remained composed and unflappable—coordinating tables, checking in with guests, and managing requests seamlessly. It’s clear she takes pride in her work, and that pride is contagious. Her energy and positivity radiate through the entire space. What truly sets Kelly apart, however, is her emotional intelligence. She knows when to engage in conversation, when to give space, and how to read the room. She treats everyone with kindness and respect, from families with children to elderly guests dining alone. In every sense, Kelly is a standout. Her professionalism, empathy, and exceptional work ethic reflect the highest standards of hospitality. She’s not just an asset to Toby Carvery—she is the reason I’ll be returning.