Toby Carvery - Runwell

20-03-2025 on a am breakfast. We arrived today to have a breakfast for two, the staff on entry was fine. We went to the food counter and pick up a plates to self serve our self's. I had to pick up and remove atleast eight to ten plates from the stack as everyone of them had food on them. I had no one to report to and bring it to there attention at the food hot plate and did call out several times. Eventually the staff that served us, when we walked past, I told her of this issue, and stopped other customers from using the plates. As a food and hygiene risk to others, is very poor as the plates looked like they had been sprayed off but not washed correctly. I'm sorry this was disgusting and I will seriously consider not going to a toby carvery, if this is what I have to look forward to.... I do have photographic evidence as well. It was disgusting considering I go to toby many carvery's in essex all the time.

Had a great night with the family that was one of the best we have had at Toby and we have been coming for years! What made the experience what is was , was our server , a gentleman named Jake I believe. My sister loved his lil smile and the energy he had. He was polite , fast and a sound guy. He wasn’t too overbearing either , sometimes waiters at Toby are like that and he wasn’t. An asset to the team.

Wasn't great food, i had a plate of hot food the time the gravy and sauces where replenished I had a cold plate.....I was told by the lady from the kitchen I'm on it ain't i..just rude......prices have risen but the service and atmosphere have gone down......disappointed..... .