Toby Carvery - Runwell

20-03-2025 on a am breakfast. We arrived today to have a breakfast for two, the staff on entry was fine. We went to the food counter and pick up a plates to self serve our self's. I had to pick up and remove atleast eight to ten plates from the stack as everyone of them had food on them. I had no one to report to and bring it to there attention at the food hot plate and did call out several times. Eventually the staff that served us, when we walked past, I told her of this issue, and stopped other customers from using the plates. As a food and hygiene risk to others, is very poor as the plates looked like they had been sprayed off but not washed correctly. I'm sorry this was disgusting and I will seriously consider not going to a toby carvery, if this is what I have to look forward to.... I do have photographic evidence as well. It was disgusting considering I go to toby many carvery's in essex all the time.

This is a lovely restaurant that offers good wholesome food! The staff are wonderful - very personable and friendly along with being unobtrusive whilst we were eating. Our server Lisa J was so kind and helpful. She explained everything we needed to know and our drinks etc were brought very quickly! She was really friendly and helped make our meal! Thank you Lisa!

I really enjoyed the dinner here that I had with my sister and niece. The mac and cheese was our highlight and the gammon that us three had was cooked absolutely beautifully. I also liked the waiting staff who were very smiley and friendly. I want to commend the young waitress most of all, sadly I didn't get her name, but she was helpful when the contactless scanner had a mind of its own. The carver gave us plenty of meat and gave me an extra chipolata when I didn't fancy a Yorkshire pudding. While not the biggest space in the restaurant and the contactless scanner having issues, I have to say this might be my preferred carvery over others. Overall a lovely experience. Thank you!