O'Neill's - Kingston-upon-Thames

Avoid This Pub At All Costs!!! – Zero Respect for Regulars I’ve spent well over £700 in this pub over the past few months/ year supporting them by watching Chelsea games, ( and other big PL games) buying drinks, and bringing friends. Yet, the moment the final whistle blew on a Friday afternoon, the staff immediately kicked out my friend simply for wearing tracksuit bottoms. No warning, no discretion, just pure disrespect! This isn’t some high-end club—it’s a sports pub where people come to relax and enjoy the game after a long day of work. If they’re going to enforce a ridiculous dress code, they should at least tell customers in advance instead of humiliating loyal patrons. The staff clearly don’t value regulars, only quick cash from weekend crowds. No loyalty, no common sense, no reason to ever return. Plenty of better pubs in the area that actually appreciate their customers. Save your money and go elsewhere! It is truly a shame as some of the staff are lovely to deal with, but after being bullied out of the venue I am sure I will never return, despite being a regular customer for the past 2/3 years. I wish you good luck on the business plan, as in my experience disregard for loyal customers is a sure way to lose money! I will also be following up on this complaint with a request for a refund, due to being requested to leave the venue before being able to finish my drink. I will edit this review with any updates, even though I am not expecting to receive a respons from such a disgraceful establishment.

i booked a large group for a leaving drink event, i was contacted by the staff olivia and she reserved me the best tables and let me know about the drag show event going on in the evening, we told her we were happy to take part! for a free booking i felt so accommodated and looked after by the staff especially olivia who helped arrange the whole thing! would book again lovely experience :)))

Nice pub with lovely atmosphere and near riverside. Me and my friend come over for couple of drinks and had lovely time. They have nice music on Saturdays, and a lot of space for watching football or rugby.