Bank Restaurant Bar & Grill, Birmingham

I’ve come here many times before and always have great service - should’ve left reviews for those times so making sure I leave this for my recent visit on Saturday! The friend I was coming with is actually moving back to Australia so I wanted to sit out on the terrace (left a note on the booking) and the lady who greeted us was really helpful, she got us sat at the bar while we waited as it was full (not surprising as the sun was out) and then came to grab us within 10 minutes as she didn’t want us to miss the space - thank you! Our server on the terrace was Renee, she was a whole vibe! Absolutely loved her, it was honestly like talking to a friend from start to finish. I know that is part of her job, but it wasn’t like being served normally - it was like being out with the girls, but she was still professional of course! We didn’t wait too long for anything, and when one of the drinks did take a little longer she came over and let us know which was nice. Her section was very busy but she still made us feel like a priority! I honestly love people like this - just friendly, funny, and know how to have a laugh! Thank you for making my friends only experience so lovely, and I’ll of course be back soon! (THE FOOD IS ALWAYS GREAT BTW!)

If you want to treat yourself (or your loved ones), Bank is a fantastic option. It's on the pricier side, but this is fine dining we're talking about! We arrived a little early but were able to wait in the bar area until our table was ready. Our friendly server took us to our table and gave us plenty of time to browse the menu before ordering. Everything was incredibly clean and tidy. My partner and I both went for the veal, which was cooked perfectly. For dessert we tried the burnt Basque cheesecake, a favourite of ours and it didn't disappoint! It was incredibly busy on the Sunday evening we visited, and the wait was around 30 minutes for our food. We thought this was acceptable given how busy they were. As already mentioned, it's expensive here but well worth it for a special occasion. The bill includes an optional service charge, and speaking to our server we learned it does go to them and not the management and we were happy to pay it - the service really is very good. You can park at the nearby Q-park or any of the other car parks in the area if you don't mind a short walk.

Me and the wife shared the Sunday Sharer Platter which came with two meats (we chose chicken and beef) and it also came with cauliflower cheese & roasted carrots and parsnips. Also included was two sharer deserts and we went with the sticky toffee pudding and raspberry cheesecake. The service was great and staff were always on hand if needed. Family friendly, with a nice atmosphere. For what we got it was a great price and will definitely be coming again!