Sunday Lunch
Sunday: 12:30pm - 2:30pm
- Sunday Lunch
- Vegan options
- Good Views
- Accepts Credit Cards
- Children Allowed
- Online Booking
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1.06 months agoLovely setting. Bills itself as a ‘fine London restaurant’. However, I’m yet to go to a fine London restaurant that has young kids serving. This place is almost exclusively staffed with kids that clearly don’t know how to do fine dining service. Starter plates sitting on our table for 25 minutes after finishing them, having to pour our own bottle of wine, being ignored by inexperienced staff… the list goes on. So much scope for success here, but totally let down by its choice in staff. Shame.
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2.06 months agoWent there for Sunday lunch as a special 60th birthday treat. Surroundings lovely and we were expecting an elite experience. However the service was shockingly inept. We arrived at 1450 for a 1500 booking and were kept waiting with little or no comms until 1530. The server said that they were unexpectedly busy that day, which we would have accepted, if only they'd told us this on arrival. Instead we were just ignored and left hanging around in limbo. The food was okay, but the poor service did put the damper on the overall experience.
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3.05 years agoLovely hotel, the falconery/bird flying was 5* and the hotel staff were very friendly and accommodating. But I am not entirely happy with service or quality so I can't give it a 5 star. I would recommend the management put on extra shifts for breakfast and dinner, it is not adequate to have 3 staff on for such busy times. Also the gardens and grounds (whilst looking impressive from afar) were unkept and looked abandoned, especially the walled gardens and outdoor pool. The new "Mews" rooms are spacious, clean but certainly not quiet. Walls are paper thin and the flooring is substandard, when the nextdoor guests walked around, my bed felt each step. The main door to the Mews bedrooms is so large and heavy that from 6:30am every morning (after a horrendously noisy night) i was awake with inconsiderate people slamming the door shut. I still enjoyed my stay here as I was with family I haven't seen in 18 months but for the price I paid for 4 nights, I expected more finesse and quality.